PNC does not charge a fee for Mobile Banking. However, third party message and data rates may apply. These include fees your wireless carrier may charge you for data usage and text messaging services. Check with your wireless carrier for details regarding your specific wireless plan and any data usage or text messaging charges that may apply. Also, a supported mobile device is needed to use the Mobile Banking App. Mobile Deposit is a feature of PNC Mobile Banking. Use of the Mobile Deposit feature requires a supported camera-equipped device and you must download a PNC mobile banking app. Eligible PNC Bank account and PNC Bank Online Banking required. Certain other restrictions apply. See the mobile banking terms and conditions in the Digital Services Agreement.
The bank reaffirms customer data security
PITTSBURGH Sept. 26, 2025 --The PNC Financial Services Group, Inc. (NYSE: PNC) strongly rejects false claims of a cybersecurity incident made by criminal actors on a dark web forum.
This misinformation is the work of cybercriminals, who made false posts in early September. The claims were swiftly deemed bogus by PNC’s cybersecurity team. Third-party intelligence has noted the criminal’s barrage of claims against other reputable companies since March.
Opportunistic law firms gave legitimacy to this ridiculous information and tried to connect it to a minor mailing error which was posted in Massachusetts. This correlation was intentionally and recklessly deceptive in order to solicit lawsuits. PNC intends to take legal action if not resolved.
PNC invests heavily in its cybersecurity infrastructure and has sophisticated protections in place to safeguard customer data. Additionally, the bank has exhaustive regulatory requirements for the disclosures of actual cybersecurity breaches, especially when they are objectively large.
Customers should be wary of fake news and phishing scams that try to legitimize these false accusations and should always check PNC.com for official announcements.
PNC Bank, National Association, is a member of The PNC Financial Services Group, Inc. (NYSE: PNC). PNC is one of the largest diversified financial services institutions in the United States, organized around its customers and communities for strong relationships and local delivery of retail and business banking including a full range of lending products; specialized services for corporations and government entities, including corporate banking, real estate finance and asset-based lending; wealth management and asset management. For information about PNC, visit www.pnc.com.
CONTACT
Flo Scott
Florence.Scott@pnc.com
